Welcome to PaladinID, LLC! Our goal is to design the correct labeling solution for your company. We believe in serving the customer and helping them implement a cost-effective labeling system through various elements, from software, hardware (label printers and applicators) to most importantly product labels. The label is what makes our solutions stick!
We do not sell solutions, we give our customers the ability to choose the best solutions for their company and then help them implement them and work as your partner in the process. By utilizing a partner approach, we are with you every step of the way and our hope is for a long term relationship. At a time when most companies are looking for the quick hit in sales, we take the long view and our goal is to have a customer for life. In a market where customer loyalty is increasingly rare, most of our clients have been with us for more than 20 years.
One of the most important things to know about PaladinID is that our extensive experience means we’ve learned what works - and what doesn’t - in product labeling.
Below are just some of the industries we serve
- Food & Beverage
- Medical Devices
- Industrial Manufacturing
- Consumer Products
About PaladinID Resources
PaladinID provides support for your barcode projects and research:
"Production labeling and identification is a critical step in our manufacturing process to ensure products are manufactured according to spec and reach customers on time. Dana Ritchie and PaladinID continues to provide Madico with scanning and labeling solutions that integrates with our back-end legacy ERP system. PaladinID delivers on simplified solutions and support that enables us to be competitive and cost effective."
~ Daron Whitehouse, Madico Inc.
"Thank you so very much for the work you do. You are my life saver. It is so nice to know that there are people out there like you that are willing to go the extra mile for their customers."
~ Megan Dawes, Amerimax Building Products
"PaladinID has been a great vendor for us here at Eastern University over the last 7 years. We have appreciated your delivery of bar code labels, ID card and ID card ribbons that have met the needs of our over 3700 students. We are fortunate to have a partnership between you and Eastern University. Keep up the great work."
~ David Urban, Eastern University
"I can't think of an easier person to work with than Dana. He seems to be familiar with every kind of printer hardware and software, and drops everything to come help us, even with equipment we bought elsewhere."
~ Amy Richardson, Alpco.com
"We are very pleased with the quality and professionalism of PaladinID, LLC. They provide prompt and courteous service and they have been an invaluable and dependable resource and partner for many years. They are a very caring group of people and I recommend them highly!"
~ Beth S., KAF
"Dana has always been very responsive. Any time we have any issue, no matter how small, he'll come right in and help out. He's very consistent on deliveries, I really don't know what else I could ask for."
~ Donna Ferrante, LaunchWorks Manufacturing Lab
"Dana's a very dedicated vendor. If I have an issue and send an email, he's very quick to respond, every time. He's been very very supportive of anything we needed to do."
~ Keith M., Engineering Technician
"Dana's great to work with because the relationship is so important to him. When I call he's always quick to respond, he's very thorough about getting me what I need promptly, and then he always follows up to make sure it was right. Honestly I don't think there's enough good I could say about working with Dana."
~ Michelle Williams, Rogers Manufacturing Corporation
"Dana's talent is based on staying current with today's technology. Providing a cost effective solution based on the needs of the application. He cares deeply about his customers and works closely with them when it comes to planning and bringing in inventory just in time. His commitment to the industry is second to none. His main goal is to make sure his customers meet and exceed their goals. He is a problem solver and a solutions provider."
~ Rosemarie Hill, Datamax-O'Neil
"Because of his experience in the industry, Dana made it easy to design and implement a label system for a machine he'd never seen or worked with before."
~ Pat Roofe, Cambridge Isotope Laboratories, Inc.