Case Studies Archive

Case Study: Instylla — Reliable Labels for Critical Medical Devices

Industry: Medical Device ManufacturingChallenge: Poor label quality, discontinued materials, and underperforming piggyback labelsSolution: PaladinID’s low-temperature thermal transfer piggyback label solutionResults: Improved label performance, restored material availability, and future plans for automation Instylla, a rapidly growing medical device company, approached PaladinID after experiencing repeated quality issues with their existing label supplier. Not only were their product…

3M Case Study: A Long-Term On-Demand Solution

Industry: Industrial Manufacturing – Wire IdentificationChallenge: Reliable on-demand label printing for long wire shrink wrap labelsSolution: Zebra thermal transfer printers with custom fanfold labels and dust-protected storage systemResults: Durable, efficient, low-maintenance labeling system still in use after 25+ years When 3M approached PaladinID in the mid-1990s, they had a specific challenge at one of their…

Aclara Meters Case Study – Solving the 15-Year Outdoor Labeling Challenge

Client: Aclara Meters (formerly GE Meters)Industry: Utilities / Meter ManufacturingChallenge: Develop a long-lasting outdoor color label solution with on-demand printingSolution Partner: PaladinID The Challenge Back in 2008, GE Meters (now Aclara Meters) approached PaladinID with what seemed like a simple request: help implement an on-demand labeling system. But there was a catch. The real challenge?…

Alpco Case Study: How Alpco Scaled Its Business with On-Demand Labeling from PaladinID

Industry: Life Science Diagnostic ManufacturingChallenge: Scaling from a single-label setup to a multi-product, multi-printer labeling systemSolution: Zebra thermal transfer printers, Epson ColorWorks color inkjet printers, and automated label applicatorResults: Streamlined labeling process, expanded label capabilities, fully scalable on-demand system When Alpco first approached PaladinID, they were looking for a simple on-demand labeling solution to support…

AMP Case Study: How PaladinID Helped AMP Build a Scalable On-Demand Labeling System

Customer: American Medicinal Partners (AMP)Industry: Medical & Retail Cannabis ProductsChallenge: Limited label space, on-demand color labeling, and automation needsSolution: Custom two-sided labels, Zebra thermal printers, Epson ColorWorks inkjet printers, and a semi-automatic label applicatorResult: Scalable, flexible labeling operations supporting over 10 label sizes, materials, and color variations The Challenge When AMP (American Medicinal Partners) approached…

Boston Bio Labs Case Study: Boston Bio Labs Finds a Reliable Labeling Partner in PaladinID

Industry: Biotech & Laboratory TestingChallenge: Unresponsive supplier and obsolete label materialsSolution: Responsive service, blank and pre-printed label supply with required materialsResults: Reliable labeling partner, streamlined operations, growing partnership Boston Bio Labs reached out to PaladinID when they hit a roadblock with their existing label supplier. Their supplier had become slow to respond and, more critically,…

Testimonials

"Production labeling and identification is a critical step in our manufacturing process to ensure products are manufactured according to spec and reach customers on time. Dana Ritchie and PaladinID continues to provide Madico with scanning and labeling solutions that integrates with our back-end legacy ERP system. PaladinID delivers on simplified solutions and support that enables us to be competitive and cost effective."

~ Daron Whitehouse, Madico Inc.

"Thank you so very much for the work you do. You are my life saver. It is so nice to know that there are people out there like you that are willing to go the extra mile for their customers."

~ Megan Dawes, Amerimax Building Products

"PaladinID has been a great vendor for us here at Eastern University over the last 7 years. We have appreciated your delivery of bar code labels, ID card and ID card ribbons that have met the needs of our over 3700 students. We are fortunate to have a partnership between you and Eastern University. Keep up the great work."

~ David Urban, Eastern University

"I can't think of an easier person to work with than Dana. He seems to be familiar with every kind of printer hardware and software, and drops everything to come help us, even with equipment we bought elsewhere."

~ Amy Richardson, Alpco.com

"We are very pleased with the quality and professionalism of PaladinID, LLC. They provide prompt and courteous service and they have been an invaluable and dependable resource and partner for many years.  They are a very caring group of people and I recommend them highly!"

~ Beth S., KAF

"Dana has always been very responsive. Any time we have any issue, no matter how small, he'll come right in and help out. He's very consistent on deliveries, I really don't know what else I could ask for."

~ Donna Ferrante, LaunchWorks Manufacturing Lab

"Dana's a very dedicated vendor. If I have an issue and send an email, he's very quick to respond, every time. He's been very very supportive of anything we needed to do."

~ Keith M., Engineering Technician

 

"Dana's great to work with because the relationship is so important to him. When I call he's always quick to respond, he's very thorough about getting me what I need promptly, and then he always follows up to make sure it was right. Honestly I don't think there's enough good I could say about working with Dana."

~ Michelle Williams, Rogers Manufacturing Corporation

"Dana's talent is based on staying current with today's technology.  Providing a cost effective solution based on the needs of the application.  He cares deeply about his customers and works closely with them when it comes to planning and bringing in inventory just in time.  His commitment to the industry is second to none. His main goal is to make sure his customers meet and exceed their goals. He is a problem solver and a solutions provider."

~ Rosemarie Hill, Datamax-O'Neil

"Because of his experience in the industry, Dana made it easy to design and implement a label system for a machine he'd never seen or worked with before."

~ Pat Roofe, Cambridge Isotope Laboratories, Inc.

Dana's attention to detail is truly remarkable. Every solution provided by PaladinID is not only of the highest quality but also perfectly tailored to our needs. They took the time to optimize our labeling process, which has not only saved us time and resources but also significantly increased our productivity. PaladinID consistently met deadlines, even when faced with tight schedules and complex projects. Their commitment to excellence was evident in every aspect of our collaboration together. Their ability to solve the most challenging labeling issues and increase our productivity has had a positive impact on our bottom line.  Jeff Perkins, Chief Operating Officer, AMP

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